Nicole Ang | Gengen

Nicole Ang

Event Management/Marketer
Singapore
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Trust the journey, even when it zigzags

Summary

Hello! I'm Nicole, a Diploma graduate in Events Management. I describe myself as an out going and detail-oriented individual with diverse experience in customer service and event coordination. Proven ability to excel in fast-paced environments, as demonstrated through roles as an Event Marketer, Event Host, and Service Crew. I seek to leverage strong organizational, communication, and marketing skills gained through internships to contribute to dynamic event management roles.

Education

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    Singapore Polytechnic Diploma , Integrated Events and Project Management Apr 2022 - May 2025
    Singapore

Experience

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    Marketing Intern Informa Markets Sep 2024 - Mar 2025 • 7 mos
    Internship |
    CBD, Singapore

    Description:

    Partnership management

    • Source and liaise with external Media Partner and Supporting Organisations to strengthen event outreach and visibility.

    Design

    • Design of event collateral including banners, social media posts, EDMs and website using marketing tools such as Canva and WordPress.

    Data Entry

    • Perform data entry and manage accurate documentation to support event planning and marketing activities.

    On site duties

    • Coordinate and assist on-site photographers and videographers to ensure the production of high-quality post-event highlights.

    Key Projects:

    • SIBCON 2024
    • OSEA 2024
    • APE 2025
    • Sea Asia 2025

    Microsoft Teams
    Microsoft Project
    Canva
    WordPress
    Digital Marketing
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    Service Crew BreadTalk Group Nov 2021 - Feb 2024 • 2 yrs 4 mos
    Part-time |
    Orchard, Singapore

    Description:

    • Delivered exceptional customer service by assisting customers, addressing inquiries, and resolving issues efficiently.
    • Maintained a clean and organized store environment, ensuring a pleasant shopping experience for all customers.
    • Managed cash transactions accurately, handled cash registers, and balanced daily sales reports.
    Customer Service
    Teamwork
    Cash management
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    Event Host Neon Global May 2025 - Present • 4 mos
    Part-time |
    Sentosa, Singapore

    Description:

    • Hosted and facilitated the exhibition, ensuring a positive and engaging experience for all attendees.
    • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a professional demeanor.
    • Collaborated effectively with team members to execute event logistics, contributing to the overall success of exhibition operations.
    Teamwork
    Customer Service
    Public Speaking
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    Waiter/Waitress Jigger and Pony Group Feb 2024 - Apr 2024 • 3 mos
    Part-time |
    CBD, Singapore
    • Provided attentive and efficient table service in a high-volume, fast-paced environment, ensuring customer satisfaction.
    • Demonstrated comprehensive knowledge of menu items, including ingredients, to assist guests with their selections.
    • Effectively managed multiple tables simultaneously while maintaining a positive attitude and resolving customer inquiries promptly.
    Food handling
    Customer Service

Certifications

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    Business Singapore Polytechnic
    Issued May 2025 • No Expiration Date
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    Building Construction Supervisors Safety (BCSS) Singapore Polytechnic
    Issued Apr 2023 • No Expiration Date

Languages

  1. English
    Highly proficient
  2. Mandarin
    Very good command

Skills

  1. Canva
    Experienced
  2. WordPress
    Experienced