Mariam Hussain
Education
Singapore Polytechnic Specialist Diploma, Motion Graphic Design Grade : Graduated Oct 2024 - Dec 2025Dover, Singapore
Singapore Polytechnic Diploma, Design Grade : Relevant Coursework, Diploma in Design(Interior Design) Jan 2019 - Jan 2022
Experience
- Airline Customer Service Agent GOLDIN ENTERPRISE PTE LTD (SATS) Jan 2005 - Jan 2007 • 2 yrs 1 mo
Booked flights, reserved seats and rescheduled passengers to provide superior customer service. Managed ticket counter operations including check-in and check-out procedures for passengers and cargo items. Monitored flight delays or cancellations due to weather conditions or other factors. Greeted passengers warmly upon arrival at the airport terminal and provided directions as necessary. Organized seating arrangements according to airline policies while accommodating special requests from passengers Provided excellent customer service by assisting customers with questions, flight changes and luggage issues. Provided assistance with wheelchair access for elderly or disabled passengers. Looked over ticket reservations, checking for mistakes, errors and glitches.
- Accounts Assistant SECURA SINGAPORE PTE LTD Jan 2007 - Jan 2008 • 1 yr 1 mo
Handled customer inquiries related to account balances or payments. Processed and reconciled accounts payable and receivable transactions. Managed general ledger accounts and generated monthly financial statements.
Skills
- TeamworkSkillfullNoviceBeginnerSkillfullExperiencedExpert
- Active ListeningSkillfullNoviceBeginnerSkillfullExperiencedExpert
Languages
- TamilNative speakerWorking knowledgeGood working knowledgeVery good commandHighly proficientNative speaker
- MalayGood working knowledgeWorking knowledgeGood working knowledgeVery good commandHighly proficientNative speaker
Gallery
Double Diploma from Singapore Polytechnic See details
Waiting for Graduation See details
Testimonials from Lecturers See details
Cover Letter See details