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Acelyn Chua | Gengen

Working - open to new opportunities

Acelyn Chua


KEY ACCOUNT MANAGER | ARRAY MARKETING
Singapore

Summary

APAC Key Account Manager with 10+ years' experience in luxury beauty and fragrance brands across the region. Expertise in adapting global brand strategies to local markets by partnering directly with APAC clients to ensure campaigns resonate regionally while maintaining brand integrity.

Core strengths:

  • Brand Strategy Alignment:

    Collaborate with regional APAC clients to adapt global guidelines for APAC markets, ensuring in-store activations and retail fixtures reflect brand DNA while meeting local consumer needs.

  • Commercial-Marketing Bridge:

    Advised on regional campaign adjustments by leveraging client insights and market trends from one region to inform and optimize strategies for other APAC markets, ensuring cross-regional knowledge sharing and cohesive campaign execution.

  • Cross-Functional Leadership:

    Collaborate with regional APAC clients to optimize asset localization, messaging, and rollout timing for maximum impact.

  • Market-Specific Problem Solving:

    Navigated diverse APAC retail environments to recommend execution tweaks that balance brand consistency and commercial results.

Skills

  1. Brand Campaign Execution
    Expert
  2. Regional market adaptation
    Expert
  3. Brand communication
    Expert
  4. Project/Time management
    Expert
  5. Cross-functional Collaboration
    Expert
  6. Dynamic
    Expert

Languages

  1. English
    Native speaker
  2. Mandarin
    Native speaker

Experience

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    KEY ACCOUNT MANAGER ARRAY MARKETING Apr 2022 - Present • 3 yrs 11 mos
    Remote

    Demand & Market Analysis:
    Analyze market trends, client activity plans, and regional retail strategies to identify business opportunities in pop-up activations, permanent fixtures, and semi-permanent retail installations across APAC.

    Business Development & Revenue Growth:
    Drive new business initiatives through strategic client engagement and customized project proposals, generating approximately SGD 500K in incremental sales revenue.

    Strategic Planning & Forecasting:
    Support annual revenue forecasting with senior management, aligning commercial targets with brand expansion plans and regional market priorities.

    Commercial & Financial Management:
    Manage project budgets, purchase orders, billing processes, and cost tracking to ensure financial accuracy, margin compliance, and effective investment control.

    Quotation & Cost Analysis:
    Prepare detailed quotations with clear cost breakdowns, balancing internal profitability requirements with client value expectations.

    Project Development & Execution:
    Coordinate with design, production, and quality-control teams on technical drawings, 3D renderings, material selection, and sample validation prior to production.

    Brand Guideline Implementation:
    Translate global brand guidelines into localized APAC executions while maintaining consistency in brand image and retail excellence standards.

    Stakeholder & Vendor Coordination:
    Liaise with external vendors and internal stakeholders, including logistics and project managers, to ensure quality standards, timelines, and installation requirements are met.

    On-Site Implementation & Handover:
    Travel regionally to oversee installations and ensure smooth project handovers with consistent brand presentation across all retail touchpoints.

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    PROJECT MANAGER 2iDeas Pte Ltd Mar 2018 - Mar 2022 • 4 yrs 1 mo

    Quotation & Cost Management:

    • Prepare quotations with detailed cost analysis, ensuring projects meet internal profit margin requirements while maintaining strong value propositions for clients.

    Budget & Financial Tracking:

    • Manage project budgets, purchase orders, and billing processes to support accurate cost control and financial reporting.

    Stakeholder Coordination:

    • Act as the primary liaison between clients, internal creative teams, and external vendors to align expectations and ensure seamless project execution.

    Seasonal VM & Campaign Execution:

    • Support the adaptation and rollout of seasonal visual merchandising displays, including window installations, product call-outs, and campaign refreshes across multiple retail environments.

    On-Site Installation & Quality Control:

    • Personally oversee on-site installations to ensure smooth execution, quality control, and successful project handovers, maintaining consistent brand representation.

    Vendor & Prop Sourcing:

    • Manage sourcing of display props and fabrication vendors in line with brand guidelines, budget parameters, and quality standards.

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    PROJECT COORDINATOR H.A.M Creations Pte Ltd Jan 2015 - Feb 2018 • 3 yrs 2 mos

    Project Reporting & Oversight:

    • Report to the Creative Director on project status, progress, and quotations, ensuring transparent communication and timely decision-making.

    Project Analysis & Planning:

    • Review project requirements and brand guidelines to ensure all deliverables align with client expectations and brand standards.

    Cross-Functional Coordination:

    • Coordinate between clients and internal departments to ensure deadlines are met, requirements are achieved, and projects run smoothly from initiation to completion.

    Logistics & Inventory Management:

    • Oversee logistics, track inventory, and manage storage billing to support efficient project execution and cost control.

    Cost & Resource Management:

    • Monitor project budgets and departmental efficiency, balancing client requirements with internal profitability and operational effectiveness.

    Documentation & Compliance:

    • Prepare official documents for work commencement on sites, ensuring all procedures comply with internal and client standards.

    Client Relationship Management:

    • Establish and maintain strong rapport with clients to support long-term partnerships and repeat engagements.

    Ad Hoc Project Support:

    • Handle special projects assigned by the Creative Director, demonstrating flexibility and proactive problem-solving.

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    ASST. VISUAL MERCHANDISER Robinson & Co. (S) Pte Ltd Sep 2013 - Dec 2014 • 1 yr 4 mos

    VM Planning & Execution Support:
    Assist in-store Visual Merchandisers with planning and executing seasonal and campaign retail displays to ensure consistent brand presentation.

    Executive Assistance:
    Serve as personal assistant to the Head of Visual Merchandising, supporting strategic initiatives, daily operations, and ad hoc projects.

    Budget & Resource Management:
    Plan and monitor the department’s budget, ensuring optimal resource allocation and alignment with operational priorities.

    Store Coordination & Standards:
    Coordinate with in-store Visual Merchandisers to maintain store visuals, merchandising standards, and operational efficiency.

    Logistics & Inventory Oversight:
    Manage logistics, including shipment coordination and tracking, and maintain inventory records and the department calendar to ensure smooth workflow.

    Documentation & Meetings:
    Take minutes for Head of Department meetings and prepare follow-up documentation as required.

    Ad Hoc Project Support:
    Support special assignments from the Head of Visual Merchandising with flexibility, proactivity, and attention to detail.

Education

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    LASALLE College of the Arts B.A. Degree, Fashion Media and Industries Jan 2013 - Dec 2013
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    LASALLE College of the Arts Diploma, Fashion Management Jan 2012 - Dec 2012